Role Overview

Partner directly with clients to understand challenges, capture requirements, and define missions, visions, goals, and KPIs/OKRs.
Collaborate with clients through well-designed meetings and workshops to co-create solutions and gather critical inputs.
Perform high-quality primary and secondary research to inform strategic direction.
Apply human-centered design and design-thinking principles to complex problem sets.
Work iteratively by proactively gathering feedback from clients and internal partners to refine solutions.
Identify opportunities to create tangible business value through current-state assessments and high-level requirement definition.
Develop and maintain strong client relationships, including managing external stakeholders and converting new requests into business opportunities.
Oversee multiple client engagements, ensuring alignment, clarity, and strategic impact across projects.
Elevate content quality and thought leadership in partnership with the Strategy Competency Manager, ensuring strong standards for deliverables.
Translate ideas into compelling strategic narratives, campaigns, and solutions.
Identify content structures, hierarchies, and visual concepts for storytelling products, including content maps and wireframes.
Collaborate with design teams to develop infographics, charts, diagrams, presentations, and other visual products that convey complex information clearly.
Manage multiple internal project teams, organizing assignments and tracking progress, deadlines, and deliverables from both operational and financial perspectives.
Act as a thought partner to the PM in managing day-to-day program operations and evolving client strategy.
Track and manage delivery timelines, milestones, budgets, and team capacity across multi-workstream government contracts.
Provide input to internal reporting on project health, budget usage, risks, and staffing capacity for informed PM decision-making.
Support tracking of period of performance (POP) deadlines, deliverable quality, and communications related to project-specific changes.
Coordinate internal resource allocation in alignment with PM priorities and contract scope.
Maintain key internal documentation, including timecard reviews, deliverable tracking, and project updates.

Requirements

Bachelor’s degree in Journalism, Communication, English, Business, or a related field
10+ years of experience in strategic communication, public affairs, program management, or strategy development
4-6 years of program or project coordination experience including familiarity with Agile methodologies and project delivery best practices.
Experience in government contracting or client services preferred
Ability to build and maintain robust client relationships and foster positive interpersonal connections
Interest in visual storytelling, including data visualization and conceptualizing abstract ideas
Excellent organizational skills with the ability to manage multiple projects simultaneously, maintaining a strong focus on accuracy and attention to detail
Exceptional written and verbal communication skills, with the ability to communicate in a clear, approachable, and knowledgeable manner
Active Clearance: Secret required, Top Secret preferred
Experience with defense communications or creative work for government clients valuable
Detail-oriented with ability to thrive in dynamic environments

Benefits

$100 monthly internet/cell phone stipend
LINK sponsored healthcare benefits including medical, dental, vision
Company-paid Short Term Disability Insurance
401K with employer contribution of up to 4%
11 Federal Holidays per year
15 days of Paid Time Off (PTO) per year
Paid Holiday Time Off (Christmas Eve through the New Year)
Annual bonus plan participation
Annual profit sharing participation
$2,000 Learning and Development program reimbursement
Technology package that includes a LINK-owned MacBook Pro, monitor, mouse and keyboard

LINK

Open Positions (1)

Operations

Senior Strategist – Deputy Program Manager