Analyze business needs, gather and document requirements
Collaborate with cross-functional teams to deliver effective solutions
Bridge the gap between business objectives and technology
Define configuration specifications and business analysis requirements
Perform quality assurance
Define reporting and alerting requirements
Own and develop relationship with partners
Help design, document and maintain system processes
Report on common sources of technical issues or questions
Communicate key insights and findings to product team
Constantly seek ways to improve monitoring and deliver better value to the customer.

Five or more years of experience in analytics and systems development.
High proficiency with SQL and database management
Documentations regarding BRD, FRD, UML Diagrams, Business Flow.
Proven analytical abilities.
Experience in generating process documentation and reports.
Excellent communication skills, with an ability to translate data into actionable insights.
Bachelor’s degree (or equivalent) in information technology or computer science.
Strong working knowledge of relevant Microsoft applications.
Proven ability to manage projects and user testing.
Extensive experience with data visualization.
High proficiency in technical writing.

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