Role Overview

Identifying, developing and using best practices and standards to design services consistent with the rest of government
Advocating for users and understanding user needs to design simple, effective and accessible services
Creating prototypes and concepts to communicate and test ideas with users and improving with evidence
Collaborating within a multidisciplinary team by sharing design work, and participating in research
Taking responsibility for your own learning and development and seek opportunities to improve your knowledge and experience
Coaching and mentoring of graduates or those in training programs
Supporting training and development plans with Head of UXD, and other senior UXDs
Organising and/or running team retros, design crits and other meetings

Requirements

Identifying, developing and using best practices and standards to design services consistent with the rest of government
Advocating for users and understanding user needs to design simple, effective and accessible services
Creating prototypes and concepts to communicate and test ideas with users and improving with evidence
Experienced with the GDS/GOV.UK style guide and service design standard
Mapping user journeys, processes and visualising design problems
Collaborating within a multidisciplinary team by sharing design work, and participating in research
Advocating for user-centred design and being an active part of the Design community within Methods and across government to share ideas, best practices and proactively help and support each other
Take responsibility for your own learning and development and seek opportunities to improve your knowledge and experience
UX project delivery support and guidance
Coaching and mentoring of graduates or those in training programs
Upskilling team members and those directly on the same project
Support training and development plans with Head of UXD, and other senior UXDs
Support Communities of practice, running and/or organising these as required
Supporting the continued development of the UXD team culture
Supporting and developing career progression opportunities
Organising and/or running team retros, design crits and other meetings
Support permanent staff hiring when required
Demonstrable passion for user experience design, with the following skills or proven experience in:
Talking about design and ideas in a way that other people understand
Understanding how the internet works and the technology constraints that may need to be considered in design
Using your extensive knowledge of visual and interaction design to create usable, accessible and responsive user interfaces
Running workshops, participating in discussions and assisting in the facilitation of the design of the service through collaboration with other professions
Understanding user needs, participating in research activities and interpreting user research to inform design
Sketching, concept creation and designing prototypes at different levels of fidelity
Working in an agile environment
Coding interactive prototypes using HTML, CSS and JavaScript
Designing for users with access needs
Relevant industry experience

Benefits

Autonomy to develop and grow your skills and experience
Be part of exciting project work that is making a difference in society
Strong, inspiring and thought-provoking leadership
A supportive and collaborative environment.
Development access to LinkedIn Learning, a management development programme and training
Wellness 24/7 Confidential employee assistance programme
Social – Breakfast Tuesdays, Thirsty Thursdays and Pizza on the last Thursday of each month as well as commitment to charitable causes
Time off 25 days a year
Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
Discretionary Company Bonus based on company and individual performance
Life Assurance of 4 times base salary
Private Medical Insurance which is non-contributory (spouse and dependants included)
Worldwide Travel Insurance which is non-contributory (spouse and dependants included)

Methods

Open Positions (1)

Design

Senior UX Designer