21:I[996049,["/_next/static/chunks/8b565182d8b99cbc.js","/_next/static/chunks/95a412e391bc23e5.js","/_next/static/chunks/3bb216cbbaa0b533.js","/_next/static/chunks/9fc50f9074987e82.js","/_next/static/chunks/b4f272297d4b3c6c.js","/_next/static/chunks/9db8ccb5262c326f.js","/_next/static/chunks/aa7cbeceb4b37dc5.js","/_next/static/chunks/b11aaec6f3f6fc09.js","/_next/static/chunks/e9929ff73971e68b.js"],"CompanyJobs"] 1d:["$","div",null,{"className":"flex flex-wrap gap-2","children":[["$","span",null,{"className":"inline-flex items-center gap-1.5 rounded-md bg-gray-100 py-1 pr-2.5 pl-2 text-sm text-gray-600","children":[["$","svg",null,{"className":"h-4 w-4 shrink-0 text-gray-400","fill":"none","viewBox":"0 0 24 24","stroke":"currentColor","strokeWidth":2,"children":["$","path",null,{"strokeLinecap":"round","strokeLinejoin":"round","d":"M19 21V5a2 2 0 00-2-2H7a2 2 0 00-2 2v16m14 0h2m-2 0h-5m-9 0H3m2 0h5M9 7h1m-1 4h1m4-4h1m-1 4h1m-5 10v-5a1 1 0 011-1h2a1 1 0 011 1v5m-4 0h4"}]}],"eCommerce"]}],null,null,null,false,false]}] 22:T455,

Role Overview

Provide remote customer service, support, and training;
Serve clients with diverse profiles and businesses both proactively and reactively;
Monitor and support projects using agile methodologies.

Requirements

Excellent written and verbal communication skills;
Comfortable interacting with customers;
Autonomy: must be able to set and meet deadlines, organize their routine, and be proactive;
Understanding of Internet technologies, including web browsers;
Heavy user of web-based tools.

Nice to have:

Practical experience with WordPress;
Experience creating or managing websites, blogs, or online stores;
Knowledge and/or experience in e-commerce, especially in online store management or marketplace sales;

Tech Stack

WordPress

Benefits

Allowance;
Home-office allowance;
Access to the Alura course platform;
Participation in semi-annual goal programs.

Bertholdo

Open Positions (1)

Customer Service

Customer Success Intern – Support