Role Overview

Own and oversee end‑to‑end global people operations processes across the full employee lifecycle, including onboarding, offboarding, global transfers, job changes, and contract governance.
Ensure a seamless, compliant, and high‑quality employee experience across all LMAX Group locations.
Standardise processes across regions where possible and introduce scalable frameworks to support future growth.
Continuously review, refine, and automate processes to drive efficiency, reduce risk, and deliver operational scalability.
Lead cross‑functional operational improvements in partnership with Legal, Compliance, Finance, TechOps, and Global People Partners.
Ensure full compliance with local employment legislation, FCA/financial services regulatory expectations, internal controls, and audit standards across all jurisdictions.
Lead and coordinate global audit preparation and responses for all People function–related requirements.
Translate regulatory and legal requirements into clear, practical, and globally consistent policies and processes
Own the development, implementation, and maintenance of global people policies, handbooks, and procedural frameworks.
Maintain accurate, audit‑ready documentation and records in line with regulatory and internal governance requirements.
Identify operational risks and implement mitigating controls across countries.
Oversee global benefits administration, ensuring accurate enrolment, renewals, vendor coordination, and programme governance.
Manage relationships with benefits providers, brokers, and third‑party vendors to ensure service quality and cost‑effectiveness.
Ensure all benefits programmes remain compliant with local regulatory requirements across regions.
Support benchmarking, annual renewals, and communication of benefits to employees to drive understanding and engagement.
Partner with Finance and Payroll to ensure accurate reconciliation, reporting, and operational controls.
Lead all aspects of global mobility, including visas, right‑to‑work compliance, relocation, immigration, and cross‑border assignments.
Partner with legal and external advisors to ensure compliant employee movement across regions.
Act as the global system owner for the HRIS and people operations technology suite.
Ensure data accuracy, security, and integrity across all systems and platforms.
Lead system enhancements, integrations, automation initiatives, and governance workflows.
Produce high‑quality people analytics, dashboards, and insights to support data‑driven decision‑making.
Partner with senior leaders globally to enable operational planning and deliver a consistent, people‑first culture.
Collaborate with regional People Partners to ensure local compliance while maintaining global alignment.

Requirements

Extensive experience in a People/HR Operations role, ideally within financial services, fintech, or another highly regulated global environment.
Good knowledge of UK employment law, with experience supporting people operations across multiple international jurisdictions highly desirable.
Exceptional attention to detail, with a strong governance, controls, and risk‑management mindset.
Experience owning HR systems and managing people data, including accuracy, data integrity, and reporting.
Strong stakeholder‑management and influencing skills, with the ability to partner effectively with senior leaders across regions.
Exposure to global mobility, including visas, right‑to‑work compliance, relocations, or international payroll coordination.
Experience managing global employee benefits programmes, including vendor management, renewals, benchmarking, and ensuring local compliance.

Benefits

25 days of holiday
Bonus
Pension contribution
Private medical, dental, and vision coverage
Life assurance
Critical illness cover
Wellness contribution program with access to ClassPass
Plumm Platform
Five volunteering days
Give as You Earn initiative
Learning and development programs
Electric Vehicle Scheme
Cycle to Work Scheme
Season Ticket Loan

LMAX Group

Open Positions (1)

Operations

Global People Operations Manager