Provide remote support to clients for technical assistance with machines and equipment via phone, WhatsApp, e-mail, or digital platforms;
Diagnose technical faults (mechanical, electrical and operational), guiding the client through adjustments, tests and corrections;
Monitor technical service tickets, ensuring responses within deadlines and keeping the client updated on progress;
Log service calls in the system, detailing diagnoses, actions taken and solutions applied;

Completed technical or higher education in Electromechanics, Electrical, Electronics or Industrial Automation.
Provide remote support to clients for technical assistance with machines and equipment via phone, WhatsApp, e-mail, or digital platforms.
Diagnose technical faults (mechanical, electrical and operational), guiding the client through adjustments, tests and corrections.
Monitor technical service tickets, ensuring responses within deadlines and keeping the client updated on progress.
Log service calls in the system, detailing diagnoses, actions taken and solutions applied.

Cetro Máquinas

Open Positions (1)