Provide reporting of claims on behalf of brokerage clients
Utilize claims management system to monitor and manage client claim activity
Communicate with carrier adjusters and clients to facilitate successful handling and resolution of claims
Act as claims liaison, including consultative discussions and research regarding coverages
Prepare customer claim summaries
Visit clients to review claims and assess claims needs
Assist with research and follow-up on claim reserves and payment
Track complicated claims for resolution and communicate findings to client
Provide specialized claim service as needed
Perform claim trending analysis with charts/graphs
Give presentations and training sessions to large groups on claims related topics

Bachelor’s degree, or P&C broker’s license, or adjuster’s license preferred
1-2 Years of experience in claims and risk management
Excellent knowledge of computers in a window-based environment required with an intermediate or expert level use of Microsoft Office including Word, Excel and PowerPoint
Familiarity with claims management systems / Risk Management Information Systems (RMIS)
Excellent oral and written communication skills.
Strong analytical skills and the ability to pay attention to details, good time-management skills, and organizational skills are necessary
Ability to work independently and in a team environment to manage priorities of work, maintaining required production levels and ability to comply with accepted practices and guidelines
Meet expectations for attendance, punctuality, and ability to sit for extended periods of time

Lamb is committed to the principle of equal employment opportunity for all employees
Providing employees with a work environment free of discrimination and harassment

Lamb Insurance Services

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