Manage a team of 4–6 operations associates handling end-to-end fine art shipments.
Own your team's performance across key metrics.
Serve as the escalation point for complex operational situations.
Monitor active shipments across your team's portfolio and identify bottlenecks early.
Coach your team on client communication standards.
Manage carrier and partner performance.
Drive continuous improvement by identifying recurring issues and designing new processes.
Recruit, onboard, and develop talent.

5+ years in fine art logistics, fine art freight forwarding, or other high-value product logistics.
Fluent in English and French required.
Proven team leadership or the ability to quickly develop management skills.
Strong grounding in complex transport operations.
Nice to have: air freight, road transport, and export documentation experience.
Client-facing instincts and strong communication skills.
Fluent in the end-to-end shipment lifecycle.
Comfortable with KPI-driven management.

Flexible remote work: 3 days/week remote plus up to 6 weeks/year of remote work.
A comprehensive onboarding program to ensure you have what you need to grow in your role.
A dynamic and supportive team culture that values informal communication and trust-based relationships.
Meal vouchers.
Health insurance with SideCare.
Internal virtual and in-person events and initiatives: after-work drinks, team-building activities, etc.

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