Call and check lead times for items directly with factories, ensuring accurate and timely information is relayed to the sales team and customers.
Obtain order updates and track shipments, providing valuable customers with timely and precise tracking information.
Assist in entering orders into the system, ensuring accuracy and efficiency in the order processing phase.
Conduct follow-up communications with customers to confirm their satisfaction with the products and services received, addressing any concerns to maintain high customer satisfaction.
Support the sales team with various tasks as needed to facilitate the growth of sales, including administrative support, data entry, and customer service efforts.

5+ Years of Customer Service or Sales experience.
5+ Years of Foodservice or kitchen equipment experience.
Excellent proficiency in English must be able to speak and write fluent English.
High interpersonal skills, with an emphasis on effectiveness in cross-functional team collaboration.
Exceptional organizational skills with the capability to manage multiple projects and priorities, meet deadlines, and excel in a fast-paced environment.
Proficiency in CRM software (Netsuite) and Microsoft Office products (Excel).
High attention to detail and a commitment to accuracy and precision.

Restaurant Supply

Open Positions (1)