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Role Overview

Own a portfolio of Private Operator clients
Drive retention and growth through uncovering opportunities
Build strong relationships with clients
Support onboarding efforts and ensure smooth launch
Monitor client engagement and reduce churn
Share insights with internal teams for product improvement
Travel to meet clients and attend events
Collaborate with cross-functional teams to deliver seamless experience

Requirements

Customer Success experience
Experience onboarding clients in a SaaS environment
Familiarity with HubSpot
Organizational skills to manage multiple projects
Willingness to travel 3-5 times per year
Ability to balance quick wins with long-term success
Experience in Customer Success, Account Management, or client-facing roles in a fast-paced environment

Benefits

Flexible work arrangements
Professional development opportunities

Offstreet

Open Positions (1)

Sales

Account Manager