Role Overview

Foster strategies aligning employee experience with the overall business objectives.
Collaborate with executive leadership to facilitate organizational development and growth.
Cultivate and promote a positive and inclusive workplace culture for a largely remote team.
Measure, monitor, and enhance employee engagement, satisfaction, and well-being.
Manage full-cycle recruitment processes independently and with external partners.
Conduct engaging candidate experiences from sourcing through offer steps.
Lead onboarding communications and partner with leaders to provide sound new hire experience plans.
Identify retention risks and develop strategies to mitigate.
Facilitate offboarding processes that address employee and organizational needs.
Partner with leaders to guide and cultivate a high-performance culture.
Manage performance feedback processes, communications, systems, and measurements.
Partner with leaders to surface individual and group development needs.
Identify development resource options that meet the needs of the organization.
Foster a continuous learning environment to support career growth and skill enhancement.
Provide guidance to managers on all facets of the employee experience.
Serve as a sounding board and consult for employee and organizational topics.
Collaborate with and coach managers in addressing individual and cross-organizational topics.
Promote a collaborative work environment.
Manage external salary market assessment processes.
Evaluate and recommend salaries for existing and new roles.
Identify opportunities to improve role and employee-specific compensation.
Collaborate with Finance to administer benefit programs including medical, dental, ancillary, and retirement savings programs.
Design, plan, and execute occasional in-person all company events in large venue environments.
Understand and apply federal and state labor laws and regulations to ensure a compliant work environment.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
Proven experience as a People and Culture or Human Resources manager or director in a fast-paced and dynamic environment.
Previous SaaS organizational experience with a mostly remote workforce is beneficial.
Bias for positive energy and action, passionate, empathetic, resourceful and resilient.
Exceptional interpersonal and communication skills – both written and verbal – with the ability to build a genuine rapport with employees.
Sound project and program management skills.
Strategic thinker with the ability to align People and Culture initiatives with business goals.
Ability and desire to balance a role that requires leadership and individual contributor workstyles at varying times and to varying degrees on a regular basis.
Self-motivated continuous learner who identifies ongoing learning opportunities for themselves.

Benefits

Partner with Finance to administer benefit programs including medical, dental, ancillary, and retirement savings programs.
Manage and continually evaluate the broker relationships for wellness and savings programs.
Lead annual benefit plan evaluation and renewal including open enrollment.
Serve as the primary point of contact for benefit programs, including the management of ongoing benefit educational communications.

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People & Culture Leader