Title: Performance Architect – Digital Banking Exp
Location: Remote
Duration: Long Term

Must Have: Digital Banking, MuleSoft APIs , Web or Mobile, Middleware, Core Banking, SLAs/KPIs, JMeter, Selenium, Appium.

Strategy & Governance

· Define and own the performance testing strategy and framework for the entire Digital Banking program (Web/Mobile, Middleware, Core Banking).

· Establish program-wide SLAs/KPIs (e.g., response time, throughput, concurrency, TPS, latency, error rates) aligned with business & regulatory commitments.

· Set up governance processes for workload modelling, test data management, environment readiness, and defect triage.

· Ensure end-to-end coverage across channels (DEP web/mobile) $B"*(B MuleSoft APIs $B"*(B T24 transactions.

· Build and maintain performance risk register to track program-level risks and mitigation actions.

Program Orchestration

· Coordinate performance test planning and execution across multiple agile workstreams and vendor teams.

· Drive integration of performance testing into release planning, ensuring coverage of major features, upgrades, and infrastructure changes.

· Align with Enterprise Architecture, Infrastructure, and Application teams on scalability planning, capacity needs, and performance tuning.

· Establish and oversee performance monitoring dashboards and observability standards for production-like validation.

Leadership & Stakeholder Management

· Act as the single point of accountability for all performance testing activities across the Digital Banking program.

· Provide executive-level reporting (dashboards, heatmaps, trend analysis) on system readiness and bottlenecks.

· Manage dependencies between frontend (DEP), middleware (MuleSoft), and backend (T24) teams to ensure coordinated performance improvements.

· Mentor and guide Performance Test Leads/Engineers across streams; define best practices, frameworks, and reusable accelerators.

· Facilitate Executive level reviews for critical performance test results and capacity planning outcomes.

Execution Oversight

· Oversee design and execution of load, stress, endurance, and failover tests using JMeter, Selenium, Appium.

· Ensure test data provisioning at program scale for realistic, high-volume multi-channel workloads.

· Direct root cause analysis of systemic bottlenecks and drive resolution across multiple teams (e.g., MuleSoft VM tuning, T24 DB performance, mobile app rendering issues).

· Ensure non-functional regression testing is embedded into every release

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Performance Architect

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