Role Overview

Maintain deep familiarity with the architecture and functionality of the Policy Administration System (PAS)
Ensure enhancements align with architectural standards and long-term maintainability
Identify technical risks, dependencies, and performance considerations
Coordinate resolution of issues across application, infrastructure, and business processes
Partner with Architecture and IT teams to maintain system stability, performance, and reliability
Manage the technical backlog for the PAS platform including application development, database changes, integrations, and infrastructure considerations
Ensure development stories contain sufficient technical detail for efficient implementation
Validate technical designs and integration patterns for scalability across multiple DOXA programs and divisions
Ensure delivery of development efforts across engineering, QA, database, and integration teams
Assist developers in understanding system behavior, legacy code constraints, and implementation approaches
Own sprint planning, backlog grooming, and execution within a 2-week sprint model
Establish and mature Agile delivery processes, including sprint ceremonies (planning, standups, retrospectives)
Ensure consistent backlog prioritization and sprint readiness to support predictable delivery
Translate business requirements into scalable technical solutions
Ensure technical feasibility and alignment during requirements discussions
Assess impacts across core PAS functions (policy lifecycle, underwriting/rating, accounting, integrations, reporting)
Investigate data anomalies and system behavior using SQL and diagnostics
Support root cause analysis for production issues and policy transaction errors
Partner with QA and business teams to validate system behavior and data integrity
Coordinate end-to-end testing and drive resolution of defects
Maintain documentation of PAS architecture, system workflows, and integration patterns
Ensure all new development includes appropriate technical and functional documentation
Document system behavior, edge cases, and known constraints to reduce reliance on personal knowledge
Establish and maintain implementation playbooks to support onboarding of new programs and divisions

Requirements

4+ years of technical product management or similar platform ownership experience
3+ years of experience supporting insurance systems or enterprise application platforms
Experience working with technical and business teams
Proven track record delivering complex technical initiatives and maintain them
Strong understanding of policy administration systems and insurance workflows
Experience with Agile development methodologies and tools
Familiarity with API’s, system architecture, and data flows
Working knowledge of .NET applications and SQL Server

Tech Stack

SQL
.NET

Benefits

Competitive benefits and compensation
Empowerment and commitment to innovation in the specialty insurance space
Dynamic work environment and collaborative culture

DOXA

Open Positions (1)

Product

Technical Product Manager