Responsible for driving new customers and business growth for Serán’s customer accounts.
Develop business relationships with respective client organizations and serve as lead point of contact for all client matters.
Anticipate client needs, align solutions with needs for current and future proposals/business development.
Ensure deadlines are met for active ongoing projects and proposals.
Help customers realize success relative to collaborations with Serán both current and in the future.
Focus on new client relationships within regions with growth opportunity to enhance customer service support while strengthening existing business relationships.
Clear communication within pharmaceutical development and manufacturing and remain within their preferred region, but will require travel to Bend, Oregon as needed.

Minimum requirement of a Bachelor’s degree in a related scientific discipline
5+ years of experience in pharmaceutical industry
2+ years of experience in a client-facing capacity is ideal but additional training can be provided
Track record of technical leadership, including technical conference and client presentations
Excellent verbal and written communication skills
Excellent interpersonal, business, and customer service skills.
Excellent organizational skills and attention to detail
Excellent negotiation skills, with the ability to follow-through on customer contracts/management
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with CRM, Office and other related software.

Serán employees accrue over four weeks of paid time off annually.
Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period.
Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions.
Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage.
An Employee Assistance Program provides support for all things related to our employees’ wellbeing, along with access to pet insurance.

Serán BioScience

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