Are you ready to take on an exciting challenge within a leading global organisation?

We are currently seeking two Customer Support Specialists to join our customer support teams at our head office in Arendal. The teams deliver high quality support to our Underwriters as part of Gard's marine insurance activities worldwide.

These are one-year temporary roles, offering you a unique opportunity to work with friendly and talented colleagues.

Key Responsibilities

Onboard customers
Enter and maintain client and broker information, policy and premium data
Produce and distribute insurance and invoice documentation to customers
Conduct KYC / sanction checks
Support Underwriting with various administrative tasks
Respond to customer queries

Skills & requirements

Bachelor’s degree in business administration, a related discipline, or equivalent relevant professional experience
A structured approach to work, with strong attention to details, able to manage deadlines and thrive under pressure, showing a proactive and self-driven attitude
A good command of spoken and written English with good communication skills and cultural awareness
A positive, customer-focused approach and is eager to develop skills across different functions.
Highly ICT literate, with the ability to quickly grasp new systems and procedures.
A self-motivated and collaborative team player, committed to continuous improvement and welcoming change.

We perform background checks on all relevant candidates through our partner EY

Gard

Open Positions (1)

Customer Service

Customer Support – Two Temporary Positions (One-Year Duration), Arendal