Job Description

Under the direction of the Manager, Learning, Development, and Organizational Performance, the Specialist is responsible for delivering high-quality clinical and organizational training that supports safe, effective, and person-centered care. The role provides facilitation, coaching, and skill development for clinical and non-clinical employees, with a focus on onboarding, core competencies, and ongoing professional development.

This position blends clinical expertise with instructional design and facilitation skills, ensuring training is evidence-based, aligned with best practices, and responsive to regulatory and organizational requirements. The Specialist also collaborates with internal partners to evaluate learning needs, adapt programming, and support continuous improvement in service delivery and staff capability.

We are looking for: A full-time permanent Learning and Clinical Development Specialist
Hours of Work: 34-hour work week. Monday to Thursday: 8:30am to 4:30pm and Friday: 8:30am to 3:30pm. This is a hybrid role.
Reports to: Manager, Learning, Development and Performance

Compensation

Hiring Salary Range: The salary for this role ranges from $65,000 to $76,500 per year, depending on your skills and experience.

On top of a competitive base salary, we support rest and overall wellness through generous paid time off for vacation, personal and sick days.

Circle of Care Benefits:

Hybrid Environment: This is a hybrid position, with a mix of 3 in-office work and 2 work-from-home days, offering a balanced hybrid schedule. Our main office at 4211 Yonge Street has subsidized underground parking and is located conveniently on the subway line and GO transit.
Health and Dental Benefits: A robust benefits plan with comprehensive health, dental, paramedical and vision coverage with employer paid premiums to support you and your family through all stages of life.
Retirement Savings Plan: As part of our commitment to your long-term well-being, we provide an RRSP program through RBC with employer and voluntary employee contributions.
Learning and Development: We support your continued growth and learning through paid training and professional development opportunities throughout your career.

Responsibilities

Clinical Education & Facilitation

• Facilitate clinical skills training, orientation, and competency refreshers for PSWs, Support Workers, RPNs, and other care team members.
• Model safe, evidence-based, person-centered care techniques in accordance with professional standards and organizational policy.
• Lead in-person and virtual instructor-led training (ILT/VILT) using interactive, adult-learning-centered methods.
• Adapt facilitation approaches based on learner needs, experience levels, and clinical context.
• Mentor and coach staff on clinical skills, documentation practices, client interaction, and safety practices.
• Support and coach preceptors, supervisors, and clinical leaders to strengthen their teaching skills.

Instructional Design & Program Development

• Collaborate with SMEs and operations leaders to design and update training curriculum, lesson plans, job aids, and competency tools.
• Conduct learning needs assessments to identify skill gaps and performance improvement opportunities.
• Integrate scenario-based learning, hands-on practice, role play, and reflective exercises into clinical training programs.
• Contribute to blended learning by aligning in-person training with e-learning, microlearning, and self-directed modules.
• Support evaluation of learning outcomes and recommend enhancements.

Learning Management System (LMS) Support

• Assist with LMS administration (Dayforce preferred), including course setup, tracking attendance, maintaining records, and generating reports.
• Upload and organize course materials and ensure content accuracy and version control.
• Provide LMS support to learners and internal trainers.

Program Coordination & Implementation

• Coordinate training schedules, facilities, materials, and logistics.
• Support Train-the-Trainer programs to expand internal facilitation capacity.
• Participate in learning-related committees, initiatives, and quality improvement activities.

Safety, Quality, and Compliance

• Ensure training aligns with professional practice standards, regulatory guidelines, and organizational policies.
• Reinforce infection prevention and control procedures and client safety practices during clinical training.
• Contribute to a culture of safety, continuous learning, and equitable practice.

Qualifications

• Diploma or Degree in Nursing, Allied Health, or other regulated health care discipline. Bachelor’s degree preferred.
• Registered with the associated professional college.
• 2+ years combined experience in clinical care and adult education, facilitation, preceptorship, or mentorship.
• Strong facilitation skills, with the ability to lead both clinical and general organizational training.
• Knowledge of adult learning and inclusive facilitation techniques.
• Proficiency with Microsoft Office; familiarity with LMS platforms (Dayforce preferred).
• Strong communication, interpersonal, and collaboration skills.
• Experience delivering onboarding or staff development in healthcare is an asset.
• Experience designing clinical learning materials or competency assessments is considered an asset.
• Certifications such as GPA, U-First!, PIECES, Montessori Dementia, or Safe Patient Handling are considered an asset.
• Experience with e-learning tools (iSpring, Articulate, Captivate) is considered an asset.

Additional information

Circle of Care is committed to fostering an inclusive, accessible environment, where all employees, volunteers and clients feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and creating an environment where every employee has the opportunity to reach their potential. Circle of Care seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including but not limited to those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.

We are committed to an environment that is barrier free. If you require accommodation, please inform us in advance.

We thank you for your interest in Circle of Care. We welcome you to apply for this role, even if you do not meet every requirement listed. Circle of Care may use artificial intelligence (AI) through third-party platforms, to assist in parts of the recruitment and/or selection process. Only applicants who are selected for an interview will be contacted.

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Learning and Clinical Development Specialist