Role Overview

Build and scale Brainchild Bio’s IT infrastructure, including networks, cloud services, endpoints, identity and access management, and collaboration tools.
Establish stable, secure, and scalable IT operations to support a growing organization.
Oversee day-to-day IT support, system availability, and issue resolution across corporate and laboratory environments.
Ensure that laboratory instruments, research technologies, and associated software are properly configured, connected, and functioning reliably.
Partner with research and operations teams to support onboarding of new instruments, technology upgrades, and lab expansions.
Coordinate with vendors to resolve hardware, software, or connectivity issues impacting lab or research work.
Support secure and reliable system integrations and data transfers in collaboration with internal SMEs and external vendors.
Act as a technical partner to third parties responsible for specialized platforms, ensuring infrastructure and access needs are met.
Troubleshoot and coordinate resolution of integration or connectivity challenges.
Implement and maintain baseline cybersecurity controls to protect company systems, intellectual property, and sensitive data.
Ensure appropriate access controls, backups, and recovery processes are in place.
Support compliance and risk management efforts as they relate to IT infrastructure.
Manage relationships with Managed Service Providers (MSPs) and technology vendors.
Monitor vendor performance and service levels to ensure timely and effective support.
Serve as the escalation point for IT-related vendor issues.
Anticipate future IT needs tied to company growth and evolving operations.
Standardize tools, processes, and documentation to improve reliability and user experience.
Continuously evaluate opportunities to improve efficiency, security, and scalability.

Requirements

8–12+ years of progressive IT experience, including leadership responsibility in biotechnology, life sciences, or similarly regulated technical environments.
Demonstrated experience building and scaling IT capabilities to support a growing organization, including research, laboratory, and corporate operations.
Broad expertise in enterprise IT systems and infrastructure, including cloud platforms, networking, end-user computing, identity management, and collaboration tools.
Experience supporting scientific or laboratory environments, including technology platforms, specialized equipment, and vendor-supported systems used in research or development settings.
Ability to support system integrations and secure data exchanges, working in partnership with internal subject-matter experts and external vendors.
Working knowledge of security, privacy, and compliance expectations common to biotech and life sciences organizations, with the ability to apply appropriate controls as the company scales.
Experience managing external IT vendors and managed service providers, ensuring reliable service delivery and alignment with business needs.
Strong cross-functional collaboration and communication skills, with the ability to support scientists, operators, and business teams with varying levels of technical expertise.
Hands-on, ownership-oriented leadership style, with the ability to operate effectively in a fast-paced, resource-constrained, and mission-driven environment.

Tech Stack

Cloud
Cyber Security

BrainChild Bio

Open Positions (1)

Management

Director of Information Technology