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Role Overview

Manage and recover outstanding debts on behalf of client organizations, using communication and negotiation skills to drive successful outcomes.
Contact consumers regarding past-due accounts on behalf of clients
Negotiate repayment plans and resolve outstanding balances
Handle high-volume inbound and outbound calls professionally
Investigating and resolving account disputes
Analyze account histories to determine appropriate collection strategies
Maintain accurate and compliant account documentation

Requirements

Minimum 2 years of 3rd-party collections experience.
Telco, Financial Services, Commercial, and/or Multi-Housing experience is a plus!
Strong communication and negotiation skills
Detail-oriented with a problem-solving mindset
Ability to manage multiple accounts effectively
Bilingual Spanish skills are a plus

Benefits

Paid training program
Comprehensive benefits package
Paid time off
401(k) with company match
Employee referral program
Tuition reimbursement
Remote work
A supportive, growth-focused work environment

Segoso

Open Positions (1)

Finance

3rd Party Collections Specialist