Partner with leaders on day-to-day people matters including performance conversations, coaching, feedback, and employee relations issues
Serve as a trusted resource for employee relations guidance, helping managers work through situations and escalating when needed
Lead and support workplace investigations, document findings, and recommend next steps
Support key points in the employee lifecycle including onboarding, internal changes, leaves of absence, and offboarding
Provide guidance and training to managers and employees on HR policies, processes, and tools
Manage and track leaves of absence (FMLA, ADA, and state-specific leaves), ensuring compliance and employee support
Maintain accurate employee data across HR systems and support HR transactions tied to payroll and reporting
Review exit feedback and identify trends to help improve retention and employee experience
Monitor and respond to HR inbox inquiries in a timely and thoughtful manner
Conduct regular audits to ensure compliance with HR policies, processes, and documentation standards
Support the development and improvement of HR processes, policies, and internal tools
Assist with internal communications and rollout of HR programs, updates, and initiatives

5+ years of experience in Human Resources or an HR Business Partner role
3+ years of experience in the staffing or recruiting industry
SHRM-CP certification required
Strong employee relations experience, including coaching managers and handling sensitive situations
Experience conducting workplace investigations and documenting findings
Solid understanding of HR compliance, policies, and employment law basics
Strong communication skills with the ability to build trust and influence at all levels
Comfortable working in a fast-paced, evolving environment with shifting priorities
High attention to detail with strong follow-through and organizational skills
Ability to balance strategic thinking with hands-on execution

Competitive base salary with monthly commissions or bonus potential
Generous PTO and paid holidays
Comprehensive healthcare benefits
Dog-friendly offices (yes, really!)
A people-first culture built on collaboration, accountability, and shared growth

Openwork

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