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Role Overview

Meet and exceed individual targets and KPIs
Handle bookings, inquiries, and provide advice on EC centers
Support customers in choosing the right EC products through a consultative sales approach
Accurately input and manage bookings within EC’s central system, including amendments
Check availability for courses, accommodation, and special requests across all EC centers
Follow up on student arrival details, waiver forms, and ensure centers are prepared to deliver a warm welcome
Handle and resolve customer complaints professionally
Stay up to date with EC locations, services, and programs
Liaise with Finance regarding invoicing queries
Maintain strong awareness of market trends and developments

Requirements

EFL/ESL Industry experience
Strong sales skills
Professional telephone manner
Excellent written and spoken English
Ability to understand and process information effectively
Strong organisational and task-structuring skills
Customer-focused mindset

Benefits

Competitive salary
Flexible working hours
Professional development budget
Home office setup allowance
Global team events

EC English Language Centres

Open Positions (1)

Sales

Sales & Admissions Executive