Role Overview

Deliver on Wallet Partner & Physical Credential Revenue Growth: Identify opportunities to grow recurring Wallet & Physical Credential (specifically with a focus on LEAF Verified) revenue from new and existing Wallet partners and implement co-sales and co-marketing programs.
Report on partner revenue trends and provide regular updated Wallet revenue forecasts.
Proactively identify net new Wallet & LEAF end user projects and introduce partners to deliver solutions.
Educate integrator community on Wallet/Reader bundled offers and track bundle performance.
Serve as a primary point of contact for our Wallet & LEAF Credential partners, establishing regular cadence, addressing inquiries, and providing support.
Manage participant enrollment, registration, and communication processes.
Foster a positive and inclusive environment for all program participants.
Track participant attendance, engagement, and progress.
Identify new strategic partnerships with an emphasis on IT credential ecosystem providers/FIDO2.
Manage any applicable program budgets and track expenses related to program execution.
Coordinate and collaborate with internal departments (e.g., marketing, communications, product) to ensure smooth program operations.
Maintain accurate program records, databases, and documentation.
Ensure compliance with all relevant organizational policies and procedures.
Coordinate and support program staff, volunteers, or facilitators involved in program delivery.
Provide clear direction, training, and ongoing support to team members.
Foster effective communication and collaboration within the program team.
Collaborate with other Program Managers and provide coverage for team members during leave.
Collect data and feedback related to program implementation.
Assist in the evaluation of program effectiveness and identify areas for improvement.
Contribute to the development of program reports and presentations.
Build and maintain positive relationships with Wallet/Credential partners and stakeholders involved in program delivery.
Represent Wavelynx in relevant community meetings and events as needed.

Requirements

Bachelor's degree in Business Management or related field.
5 + years in account or partner management.
Proven experience successfully executing partner-based programs, ideally in the physical access control industry.
Strong organizational, time management, and project management skills.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work independently and as part of a team.
Proficiency in Google Suite and HubSpot CRM.

Benefits

Eligible for the company retirement program after 30 days, featuring a 6% 401(k) match with 100% immediate vesting.
Great rates on company-sponsored medical, dental, and vision insurance, with HSA-eligible plans available.
We prefer to build talent from within, offering a $2,500 educational grant and substantial career advancement opportunities.
In the last year, over 30% of our team members received a promotion.

Wavelynx

Open Positions (1)

Sales

Director of Business Development, Credentials