Conducting work sessions with clients
Translating client business requirements into workable solutions and designs
Training users on applications and best practices
Supporting existing client accounts post go-live
Troubleshooting client issues
Providing NetSuite assistance and support to new and existing clients
Maintaining a time tracking system
Interacting with clients to understand their business requirements
Documenting requirements and articulating high-level solutions to clients
Solving issues by utilizing analytical and problem-solving skills
Functionally designing solutions, creating test scripts, and testing development work
Providing functional training to clients as needed
Collaborating effectively with team members
Responsible for successful client satisfaction and timely response to customers
Promoting and selling solutions and service offerings to clients when needed

Competent to work within NetSuite's core functionality and related modules
Business and ERP background
Familiar with NetSuite Wholesale Distribution and/or Manufacturing
Experience working for product-based companies with NetSuite
Ability to translate complex problems into viable solutions
Great interpersonal skills and comfortable communicating with individuals and teams at all levels

SIVAD Consulting

Open Positions (1)