Efficiently operate AVIPAM systems to handle domestic and international travel requests
Search, book, and confirm services according to client needs
Possess in-depth knowledge of the client's travel policies to provide accurate guidance, ensuring consultative and personalized support
Provide viable alternatives and quick guidance for transportation and accommodation
Respond accurately and promptly within established deadlines
Provide information on fares, exchange rates, and penalties for quick, effective decision-making
Ensure compliance with legal requirements (passports, visas, etc.)
Serve with a focus on customer experience and immediate resolution
Align service delivery with AVIPAM's and clients' strategies.

Bachelor's degree in Tourism or related fields preferred
Proven experience in travel agencies or TMCs, with a focus on domestic and international corporate service
Strong knowledge and practical experience with the Sabre GDS and the Argo online booking tool (OBT)
Proficiency using airline portals
Advanced English is a plus.

AVIPAM Viagens & Turismo

Open Positions (1)