Role Overview

Lead supplier quality management across India and Asia, ensuring compliance with BusPatrol policies, customer requirements, and international standards.
Audit suppliers and manufacturing processes to verify compliance and maintain readiness.
Provide clear, actionable reporting on supplier performance, risks, and continuous improvement initiatives.
Maintain independence and objectivity in all supplier relationships.
Work closely with BusPatrol’s engineering group.
Act as the primary quality liaison between BusPatrol Engineering and overseas manufacturing partners during NPI.
Oversee execution of EVT/DVT builds, EOL (End of Line), FAT (Factory Acceptance Testing), MES (Manufacturing Execution Systems) and manufacturing line readiness.
Provide a quality and manufacturability perspective on test plans, certifications, and process requirements.
Audit and validate supplier readiness to ensure quality and reliability before production ramp.
Support documentation requirements (PPAP, ECR/ECN, etc.) in collaboration with the HQ Document Control team.
Lead investigations into supplier and manufacturing quality issues, including endemic failures and systemic component issues.
Drive root cause analysis and 8D reporting, ensuring corrective and preventive actions are implemented in line with BusPatrol policies and contractual agreements.
Collaborate with internal teams — including Engineering and Field Installation & Service Operations — to capture field data and address quality concerns.
Act as the company’s liaison for direct supplier interaction during escalations and supplier interventions.

Requirements

10–15 years of experience in Quality Management, Supplier Quality Engineering, or Manufacturing Oversight within global supply chains.
Strong working knowledge of ISO/TS standards, PPAP, APQP, and related quality frameworks.
Demonstrated experience supporting NPI activities, including EVT/DVT/PVT builds, EOL builds, PPAP submissions, and ECR/ECN/NCR deliverables.
Hands-on experience leading root cause analysis, corrective actions, and 8D closure with suppliers.
Familiarity with PLM workflows and working alongside document control teams.
Exceptional communication skills, both verbal and written, with the ability to convey complex information clearly to global stakeholders.
Proven track record of integrity, independence, and reliability in supplier management.
Comfortable with extensive international travel (Asia + U.S.). Must have valid passport with no restriction of entry into the following countries: USA, Japan, China, Vietnam, Philippines, etc.

Tech Stack

TypeScript

Benefits

Global Exposure: Collaborate with suppliers and leadership teams across Asia, the U.S., and beyond.
Career Growth: Clear path to expanded regional and global quality leadership opportunities.
High Impact: Drive supplier performance and product reliability at the ground level.
Ownership & Independence: Operate with autonomy while representing company interests at suppliers.
Values-Driven Culture: Integrity, objectivity, and accountability are at the heart of how we operate.

BusPatrol

Open Positions (1)

Management

Senior Quality Manager