Perfected is a company that guides people through complex legal journeys with the goal of holding corporations accountable. They are seeking two Business Analysts to support operational efficiency, data quality, and reporting needs for their Client Operations and Business Operations teams.

Responsibilities:

Prepare and distribute daily, weekly, and ad hoc operational reports for internal stakeholders
Support regular data uploads and track successful ingestion into key systems
Perform quality control (QC) checks on operational data to ensure accuracy, completeness, and consistency
Identify data discrepancies and escalate issues for resolution
Maintain and update production tracking tools and capacity planning trackers
Support workload analysis and resource utilization reporting
Assist in identifying trends or potential risks related to volume, capacity, or throughput
Compile, maintain, and manage client communication distribution lists to support accurate outreach
Ensure lists and datasets are up to date and aligned with current operational requirements
Support coordination across teams by providing timely and accurate data inputs
Assist in drafting, updating, and maintaining SOPs, process documentation, and reference materials
Contribute to process standardization efforts across programs
Support implementation of updated workflows by ensuring documentation remains current
Assist in building dashboards and operational insights to support leadership decision-making
Collaborate with Program Leads and Senior Program Leads on improvement initiatives
Participate in team meetings, training sessions, and performance development conversations
Take on additional analytical or operational support tasks as assigned

Requirements:

Bachelor's Degree in Business, Healthcare Administration, or a related field required
1+ years of experience in operations, reporting, data support, or administrative roles
Experience in legal, healthcare, or client services environments is a plus
Familiarity with reporting systems, CRMs, or project management tools is helpful but not required
Comfort working with large datasets and repetitive tasks while maintaining accuracy
Proficiency in Excel (PivotTables, VLOOKUPs, formulas)
Strong attention to detail and organizational skills
Clear written and verbal communication skills
Ability to work independently while collaborating effectively with a team
Willingness to learn, ask questions, and contribute to continuous improvement efforts
Adaptability in a fast-paced, evolving environment

Perfected

Open Positions (1)

Data

Business Analyst