23:I[996049,["/_next/static/chunks/4066bc1c6c2349d5.js","/_next/static/chunks/95a412e391bc23e5.js","/_next/static/chunks/3bb216cbbaa0b533.js","/_next/static/chunks/9fc50f9074987e82.js","/_next/static/chunks/8b898b539081927e.js","/_next/static/chunks/1cdc3b1251aea11f.js","/_next/static/chunks/aa7cbeceb4b37dc5.js","/_next/static/chunks/b11aaec6f3f6fc09.js","/_next/static/chunks/e9929ff73971e68b.js"],"CompanyJobs"] 1d:["$","span",null,{"className":"inline-flex items-center gap-1.5 rounded-md bg-gray-100 py-1 pr-2.5 pl-2 text-sm text-gray-600","children":[["$","svg",null,{"className":"h-4 w-4 shrink-0 text-gray-400","fill":"none","viewBox":"0 0 24 24","stroke":"currentColor","strokeWidth":2,"children":["$","path",null,{"strokeLinecap":"round","strokeLinejoin":"round","d":"M17 20h5v-2a3 3 0 00-5.356-1.857M17 20H7m10 0v-2c0-.656-.126-1.283-.356-1.857M7 20H2v-2a3 3 0 015.356-1.857M7 20v-2c0-.656.126-1.283.356-1.857m0 0a5.002 5.002 0 019.288 0M15 7a3 3 0 11-6 0 3 3 0 016 0zm6 3a2 2 0 11-4 0 2 2 0 014 0zM7 10a2 2 0 11-4 0 2 2 0 014 0z"}]}],"11-50 employees"]}] 1e:["$","span",null,{"className":"inline-flex items-center gap-1.5 rounded-md bg-gray-100 py-1 pr-2.5 pl-2 text-sm text-gray-600","children":[["$","svg",null,{"className":"h-4 w-4 shrink-0 text-gray-400","fill":"none","viewBox":"0 0 24 24","stroke":"currentColor","strokeWidth":2,"children":["$","path",null,{"strokeLinecap":"round","strokeLinejoin":"round","d":"M13 7h8m0 0v8m0-8l-8 8-4-4-6 6"}]}],"Early Stage"]}] 1f:["$","span",null,{"className":"inline-flex items-center gap-1.5 rounded-md bg-gray-100 py-1 pr-2.5 pl-2 text-sm text-gray-600","children":[["$","svg",null,{"className":"h-4 w-4 shrink-0 text-gray-400","fill":"none","viewBox":"0 0 24 24","stroke":"currentColor","strokeWidth":2,"children":["$","path",null,{"strokeLinecap":"round","strokeLinejoin":"round","d":"M8 7V3m8 4V3m-9 8h10M5 21h14a2 2 0 002-2V7a2 2 0 00-2-2H5a2 2 0 00-2 2v12a2 2 0 002 2z"}]}],"Est. ","2016"]}] 24:T440,

FaceGraph is a company focused on enabling the success of location-independent teams through a SaaS solution for time tracking and project management. They are seeking Customer Support Representatives who will assist customers with their inquiries and support needs primarily through remote communication channels.

Responsibilities:

FaceGraph Customer Support Representatives respond to customer requests over email in our ticketing system, live chats, on-screen shares, and video conferencing
CSRs report to our AMER team leader and work collaboratively with our global team of Support Professionals

Requirements:

Outstanding remote software support skills
Ability to listen for the outcomes customers are seeking
Experience responding to customer requests over email
Experience using a ticketing system
Experience with live chats
Experience with on-screen shares
Experience with video conferencing
Ability to work collaboratively with a global team

FaceGraph

Open Positions (1)

Engineering

DevOps Engineer