Principal33 is driven by innovation, collaboration, and a commitment to excellence. They are seeking a Business Analyst to gather, document, and analyze business requirements while collaborating with stakeholders and supporting project delivery.

Responsibilities:

Gather, document, and analyze business requirements
Work with stakeholders to understand needs and translate them into functional specifications
Create clear documentation (user stories, process flows, business requirements documents)
Support solution design and ensure alignment with business goals
Collaborate with development and QA teams during implementation
Participate in testing and validation of solutions
Identify process improvements and recommend optimization opportunities
Support project delivery and ensure timelines are met

Requirements:

Experience as a Business Analyst or in a similar role
Strong analytical and problem-solving skills
Ability to communicate effectively with both technical and non-technical stakeholders
Experience with requirement gathering techniques (e.g., workshops, interviews)
Familiarity with Agile or Waterfall methodologies
Good documentation skills (e.g., user stories, BRDs)
Proficiency in tools such as Excel, Jira, Confluence, or similar
Experience in ITSM processes
Knowledge of Service Now, Cherwell or other similar tools
Good understanding in IT processes (Change, Incident, Problem)

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Business Analyst