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Role Overview

Welcome and onboard new clients, setting expectations and project timelines.
Build and maintain strong client relationships through regular calls and updates.
Translate performance data into simple, actionable insights.
Collaborate with SEO, Paid Ads, and Web teams to implement marketing strategies.
Help manage Google Business Profile and Local Services Ads accounts.
Support website updates and approvals for client campaigns.
Participate in team discussions to improve client experience and internal processes.

Requirements

1–3 years of experience in client service, account management, or digital marketing.
Basic knowledge of SEO, Google Ads, or websites (we’ll teach you the rest).
Excellent written and verbal communication skills.
Strong time-management and follow-up skills.
Bonus: Experience working with home services or small business clients.

Benefits

Base Salary: $65,000–$85,000 (depending on experience)
Quarterly Bonuses: Based on client satisfaction and retention
Remote Work: Flexible schedule and location
Career Growth: Defined Career Growth Path
Benefits: Health insurance, paid time off, and development resources

Punch List Digital

Open Positions (1)

Customer Service

Client Success Specialist