Conduct proactive acquisition and consultative support via telephone and WhatsApp, identifying needs and leading negotiations to closure.
Manage the entire sales cycle, including post-sale follow-up, ensuring customer satisfaction, loyalty and new opportunities.
Oversee and maintain a portfolio of clients, acting with empathy and a consultative approach to prevent churn and keep the base active.
Prospect for new opportunities, analyzing the market and trends.
Record all interactions and transactions in internal systems, ensuring data accuracy and contributing to commercial targets.

Higher education completed or in progress;
Experience serving corporate (B2B) clients, preferably in retention and sales roles;
Proficiency in Microsoft Office;
Experience with dialer tools;
Excellent verbal communication skills;
Flexibility and empathy in customer service;
Negotiation skills.

Medical and dental insurance;
Annual variable compensation (PPR);
Meal and grocery allowance;
Life insurance;
Home and auto insurance;
Family funeral assistance;
Private pension plan;
Access to specialized support channels (nutrition, psychology, gynecology, etc.);
Vaccination campaigns;
Access to various courses via an educational platform;
Wellhub;
Day off;
Transportation voucher or parking;
Healthy Pregnancy Program;
Extended maternity and paternity leave;
Childcare assistance.

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