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Role Overview

Communicate on the phone with clients to understand their situation
Advise clients on next steps and whether they are eligible for assistance
Navigate internal tech platforms and tools quickly

Requirements

At least three years of professional work experience in customer-facing roles (CX, sales, support, hospitality, etc.)
Ability to care for and support people from all walks of life
Quick learner and competent writer
Experience in a metrics-driven role is preferred

Benefits

Medical and dental insurance with 100% of employee premiums covered
15 vacation days & ~20 paid holidays each year (including two weeks at end-of-year)
Free membership to OneMedical
$600/year stipend for internet service
$1,000 reimbursable stipend for education and training outside of work
Up to $1,200/year student loan repayment assistance
401(k) and optional HSA/FSA
Humble, thoughtful, smart, fun colleagues

Atticus

Open Positions (1)

Management

Client Experience Specialist