Lead full lifecycle of client projects from kickoff through go-live and handoff to Client Success
Develop and manage project plans, timelines, and milestones
Ensure projects are delivered on time, within scope, and within budget
Identify risks and proactively implement mitigation plans
Manage multiple concurrent deployments across various client locations
Serve as primary operational point of contact for assigned client projects
Lead client kickoff meetings, project reviews, and status calls
Manage client expectations and ensure strong client experience
Coordinate with client IT teams, facilities teams, and leadership
Coordinate installation of TRAX hardware, sensors, and supporting infrastructure
Manage relationships with installation vendors, contractors, and partners
Support light installation needs of TRAX hardware
Ensure successful deployment, testing, and system readiness
Coordinate with internal teams including: Sales, Client Success, Product and Engineering, Implementation, Operations
Ensure smooth transition from Sales to Implementation to Client Success
Escalate and resolve issues efficiently
Track project progress and maintain accurate documentation within PM Software
Provide regular status updates to leadership
Maintain project records, timelines, and deployment details
Ensure internal systems are updated with accurate project information

TRAX Analytics

Open Positions (1)