Deliver high-quality functional support and consultancy services for D365 FSCM
Act as a subject matter expert for Supply Chain Management modules
Analyze, troubleshoot, and resolve complex business and system issues
Collaborate with client stakeholders to improve system usage and business processes
Proactively identify risks, recurring issues, and optimization opportunities
Recommend improvements to internal support methodologies and processes
Maintain a professional and trusted advisor relationship with clients
Commit to continuous learning and certification development

Strong hands-on experience with Dynamics 365 Finance & Supply Chain Management
Experience with Finance modules (GL, AP, AR, FA, Budgeting)
Proven expertise in Supply Chain Management modules (Procurement, Inventory, Warehouse, Planning, Logistics)
Strong understanding of end-to-end supply chain and operational processes
Experience working in Managed Services or post-implementation support environments
Ability to manage complex functional support scenarios
Confident in providing client-facing consultancy and advisory services
Strong analytical and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
High attention to detail and quality standards
Excellent communication and stakeholder management skills
Experience with integrations, ISVs, and reporting tools
Exposure to Power Platform and automation
Experience supporting global or multi-entity environments

sa.global

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