Role Overview

Define and lead the Commercial Operations strategy, partnering with business leaders to enable high performing, insight led commercial teams across the region.
Act as a strategic thought partner to Regional and Country Leaders, challenging assumptions and supporting decision‑making through robust data, performance insights, and scenario planning.
Provide insights into data trends, KPIs and performance drivers in alignment with business priorities.
Champion modern, multi-channel and omnichannel ways of selling, working closely with Sales and Marketing teams to optimize customer engagement models.
Implement streamlined and consistent processes and analytics across the cluster.
Create executive level presentations and narratives using data and visualizations to clearly tell the commercial performance story.
Create business cases for new business opportunities and support Regional and Country leaders in strategy development and business opportunity identification.
Develop and implement predictive revenue models to support forecasting accuracy and strategic planning.
Support the Business Development Manager with analytics to develop robust business cases for new revenue streams.
Build strong networks within Commercial Excellence across EMEA, International and Global.
Develop, analyse, and report key performance indicators in HealthCloud and Marketing Cloud and other commercial systems.
Define and deploy Sales Force Effectiveness Programs and Commercial Productivity programmes together with the Regional and Country leaders to maximise impact and Share of Category.
Lead, coach, and develop the business analyst team, ensuring strong analytical capability and business orientated mindset.
Develop, analyse, and report key performance indicators of pan-European customer and contribute to the implementation of the strategy.
Defining and rolling out a consistent process and plan on the Sales Incentive Plan for the Commercial team across the cluster
Oversee demand forecasting and planning process.
Oversee monthly Insight Health data analysis for Share of Category and Market development.
Oversee local Sales Incentive Plan calculations and tracking.
Support the Marketing team to assess impact of campaigns and materials.

Requirements

Master’s degree in a quantitative discipline (Economics, Mathematics, Science or similar);
7+ years’ experience in Commercial Operations, Sales Operations or Commercial Excellence, preferably within MedTech, Pharma or related sectors, with regional/EU responsibility.
Experience supporting multi-channel and omnichannel commercial models.
Sales or Sales Management experience is desirable.
Strong proficiency with CRM and commercial analytics tools such as Salesforce/HealthCloud and IMS/Insight Health data.
Fluent English required; additional European languages are advantageous.
Proven ability to coach analysts and commercial teams to drive insight-led decision making.
Excellent analytical and strategic thinking skills with the ability to convert data into business actions.
Strong commercial acumen, customer focus and results orientation.
Able to influence senior stakeholders and drive change in complex matrix environments.
Self-motivated and adaptable, with willingness to travel across Europe as required.

Tech Stack

Cloud

Benefits

Competitive pay
Benefits
Continuous learning
Recognition
Career growth
Life balance components

embecta

Open Positions (1)

Operations

Commercial Operations Manager – EU