Bridge is a company that provides a platform for scaling insurance billing nationwide. They are seeking a founding designer to establish design foundations for their product and lead the design of complex clinical and operational workflows.

Responsibilities:

Establish Bridge's design system: visual foundations, components, states, and higher-level UX patterns
Lead design for complex product workflows, beginning with provider onboarding, then iterate based on user research, usability testing, product analytics, and targeted feedback
Partner with the CTO and engineering team to jointly define product problems and solutions
Improve complex clinical and operational workflows, including navigation and information architecture
Own design through implementation, final UX QA, and iteration with engineers
Own the experience, structure, clarity, tone, and language of onboarding and product content
Steward Bridge's brand across occasional product, website, and company needs

Requirements:

5+ years of product design experience, with strong zero-to-one and early-stage experience
Deep experience with complex B2B workflows
Have established or meaningfully owned a design system, beyond producing individual components
Strong product analytics fluency and experience independently running workflow research and usability testing
Strong workflow, information-architecture, and systems thinking
Experience carrying design through implementation, UX QA, and iteration
Strong collaboration with engineering and technical leadership
Basic front-end fluency: comfortable making small React/CSS PRs (spacing, styling, mild layout adjustments)
Experience as the first or a very early designer at a company
Healthcare or other regulated-industry experience
API, infrastructure, or developer-product experience
Experience with dense, exception-heavy operational workflows

Bridge

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Design

Product Designer