Respond to and qualify inbound sales calls, emails, and online inquiries—guiding prospects through the sales pipeline.
Actively follow up on quotes and leads, identifying decision-makers, understanding their needs, and closing deals.
Handle queries and complaints professionally to maintain high levels of satisfaction and trust.
Create MCS-compliant designs for heat pumps and underfloor heating systems using industry-approved tools and schematics.
Ensure all sales activity meets MCS and consumer code requirements.
Nurture repeat business, build new relationships with developers and contractors, and spot opportunities for growth.
Maintain accurate, up-to-date records in our CRM and provide insights on performance.
Represent Geowarmth at trade shows and deliver CPD presentations to partners and stakeholders.
Share insights, contribute to process improvements, and support wider sales and operational objectives.

Strong understanding of domestic heating systems, particularly heat pumps.
Proficient in MCS 3005, NIBE DIM, and heat loss calculations.
Demonstrated success in a sales role, preferably in technical or energy-based sectors.
Confident in using CRM systems to manage pipelines and forecast accurately.
Commitment to safe working practices and regulatory compliance.
Positive, articulate, and customer-oriented in all interactions.
Highly self-motivated, capable of working autonomously and managing multiple priorities.
Willing to collaborate, communicate openly, and support a growing team.

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