Role Overview

Drive new customer acquisition and account expansion by building executive relationships with aircraft owners, charter operators, and management companies.
Build and manage a robust sales pipeline that delivers predictable revenue growth through strategic prospecting, consultative selling, and deal progression.
Own customer retention and satisfaction strategies, growing wallet share through upselling, cross-selling, and deep account relationships.
Monitor and improve customer satisfaction through proactive engagement and service excellence.
Represent Elevate MRO at industry events, conferences, and forums to build brand visibility, generate leads, and develop strategic partnerships.
Build, recruit, and lead a high-performing sales team, establishing clear performance expectations, coaching, accountability, and professional development.
Develop sales processes, playbooks, CRM strategies, and metrics (pipeline coverage, conversion rates, win rates, sales cycle length) that drive consistency and results.
Create go-to-market strategies, pricing approaches, and value propositions in collaboration with the MRO Sales and Marketing team members.
Analyze market trends, competitive positioning, and customer insights to refine targeting, messaging, and sales approach.
Provide executive leadership with regular visibility into pipeline health, revenue forecasting, performance metrics, market opportunities, and risks.
Build a culture of ownership, urgency, and customer-centricity within the sales organization.
Partner closely with the VP of Maintenance to ensure alignment between sales commitments and operational capacity, delivering seamless customer experiences.
Work across Elevate Aviation Group divisions to deliver integrated solutions for customers (management, charter, MRO services).
Represent the voice of the customer internally, advocating for service improvements and operational enhancements that drive retention and growth.

Requirements

10+ years in aviation sales, business development, or account management with at least 5 years in leadership roles building teams and owning revenue targets.
Proven track record of revenue growth including built pipelines, closed strategic accounts, expanded customer relationships, and scaled sales organizations.
Sales leadership experience with a track record of hiring, developing, and leading teams that consistently delivered results.
Deep understanding of aviation MRO/charter operations, customer buying behaviors, and maintenance service needs.
Strong commercial instincts for pricing strategy, customer lifetime value, pipeline management, and sales funnel optimization.
Exceptional relationship-building skills with ability to engage C-level executives and aircraft owners.
Data-driven decision making using CRM systems, sales metrics, and performance analytics.
Collaborative leadership style with ability to influence across functions without direct authority.
Knowledge of FAA regulations (Parts 43, 65, 91, 135, 145) and ability to speak credibly about maintenance operations.
Bachelor's degree in Aviation Management, Business, Marketing, or related field (or equivalent experience).

Benefits

FLSA Status: Full time exempt
Lifting requirements: up to 50lbs.
Valid U.S. state-issued driver’s license is required.
U.S. work authorization is a precondition of employment. Applicants must be authorized to work for ANY employer in the U.S, both now and at all future times. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Elevate Aviation Group

Open Positions (1)

Sales

President – Elevate MRO Sales