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Role Overview

Validating the given healthcare data via calling.
Provide knowledgeable answers to questions about the data provided
Work with internal departments to meet customer's needs
Conduct research on healthcare data and formulate the relevant answers for assigned task
Document with every task in a detailed and structured manner

Requirements

2+ Years of Call handling experience
Excellent phone etiquette and excellent verbal, written and interpersonal skills.
Good capacity for teamwork
Ability to work independently and demonstrate initiative in resolving issues
Patience and Customer Service skills and the ability to defuse potentially in difficult situations
Good organizational skills and able to work well independently and within the team
Ability to multi-task, organize, and prioritize work
Working knowledge of MS Office tools
Healthcare knowledge is a plus

Benefits

Work-life balance is also important

Candor Health

Open Positions (1)

Data

Data Validation Analyst