Role Overview

Lead and oversee all inbound and outbound logistics activities for the Fresh Seafood division, including temperature-controlled transportation and cold storage
Supervise and provide direction on inbound and outbound shipment coordination to ensure timely, accurate, and cost-effective movement of goods
Develop and execute logistics strategies that support divisional growth, service excellence, and cost optimization
Negotiate freight rates and service agreements with carriers, brokers, and service providers
Manage and evaluate vendor performance, ensuring service levels, cost targets, and contractual obligations are met
Establish and track all vendor and customer credits, ensuring proper documentation, reconciliation, and timely resolution
Work closely with Accounts Payable to ensure vendors are paid accurately and on time, confirming all required freight and customs documentation is complete and compliant
Collaborate with customs brokers to ensure imported goods are cleared in a timely and cost-effective manner, minimizing delays and demurrage
Establish, track, and report on logistics KPIs including on-time delivery, freight cost, claims, inventory accuracy, credits, and warehouse utilization
Oversee order fulfillment processes from allocation through final delivery, ensuring customer requirements are met
Lead resolution of transportation, warehouse, marine, and customs-related claims in collaboration with vendors and internal stakeholders
Partner closely with Sales and Procurement to anticipate volume fluctuations, import schedules, and capacity requirements
Ensure compliance with domestic and international transportation regulations, customs requirements, and cold chain standards
Develop and mentor the Administrative Assistants team, setting clear performance expectations and driving accountability
Prepare and present logistics performance reports, credit summaries, and cost analyses to senior leadership
Drive continuous improvement initiatives to enhance service levels, reduce costs, and improve operational efficiency
Other duties as assigned.

Requirements

8+ years of progressive logistics experience in food or temperature-controlled environments
Minimum of 3 years of leadership experience
Strong negotiation experience with carriers
Demonstrated ability to manage budgets, KPIs, and vendor performance
Experience in cold chain logistics, seafood or perishable products is preferred
Strong analytical, communication, and problem-solving skills
Experience working with ERP systems and transportation management systems

Tech Stack

Benefits

Hybrid – 1 day work from home per week
Summer hours
Competitive vacation and Personal day policy
Employee Discounts on the consumables
Employee Assistance Program
Company Paid Benefits
RRSP Match Program

Export Packers Company Limited

Open Positions (1)

Management

Logistics Manager