Serve as the go-to design resource for LTV.ai's highest-value enterprise accounts, consulting directly with brand teams on email creative strategy, layout, and execution
Design best-in-class email campaigns using LTV.ai's platform
including promotional sends, lifecycle flows, and AI-generated content
showcasing what great looks like
Partner closely with clients to understand their brand guidelines, creative goals, and retention objectives, then translate those into compelling email designs that drive results
Act as a bridge between clients and our product team
surfacing design-related feedback, identifying gaps in the platform's creative capabilities, and helping shape the product roadmap
Build reusable templates, design systems, and best-practice libraries that scale across our growing customer base
Educate clients on email design best practices, deliverability considerations, and how to get the most out of LTV.ai's AI-powered design tools
Increase platform adoption by removing creative bottlenecks
if a brand is stuck on design, you unblock them
Collaborate with Customer Success and Sales to support onboarding, expansion, and retention by making every brand's emails look and perform better

3–6+ years of experience designing emails for e-commerce brands, ideally at an agency, or in-house at a major DTC brand
Strong portfolio of e-commerce email work
promotional campaigns, lifecycle flows, transactional emails
that demonstrates both creative range and conversion-minded design
Deep understanding of the e-commerce ecosystem, retention channels, and what operators care about when it comes to email performance
Proficiency in email design tools (Figma etc) with a strong eye for responsive, mobile-first design
Customer-facing confidence — you're comfortable presenting creative concepts, taking feedback from VP/C-suite stakeholders, and building trusted relationships with brand teams
An AI-first operator — you instinctively explore how AI can accelerate your design workflow, generate variations, personalize at scale, and push creative boundaries
Experience working with large-scale DTC or omni-channel brands ($50M–$500M+ GMV) is a strong plus
Strong ownership mentality with a bias for action — you see a problem, you solve it.

LTV.ai

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