Manage and organize our CRM systems (Workiz and Go High Level) daily — update job statuses, customer records, and pipeline stages
Conduct customer follow-up calls, emails, and texts to confirm appointments, collect feedback, and recover lost leads
Perform occasional cold outreach to prospective commercial clients using provided lists and scripts
Ensure no leads fall through the cracks — every inquiry gets a timely response
Generate reports from CRM data as needed
Manage and schedule social media posts across platforms
Assist with payroll processing and basic bookkeeping tasks
Handle email and calendar management using Office 365
Prepare simple reports, documents, and internal communications
Support the operations team with scheduling, coordination, and follow-through on tasks

Perfect written and spoken English (light accent is acceptable)
Experience with CRM platforms (Workiz, Go High Level, or similar service-industry CRMs preferred)
Proficiency with Microsoft Office 365 (Outlook, Excel, Word, Teams)
Strong organizational skills and attention to detail
Self-starter who takes initiative without waiting to be told what to do
Reliable internet connection and a quiet, professional work environment
Available to work Monday through Friday, 8:00 AM to 5:00 PM Eastern Standard Time
Previous experience in a service-based business, home services, or franchise environment is a strong plus

Rolling Suds

Open Positions (1)