Work closely with a Senior Product Manager to support the execution of product initiatives.
Prepare and maintain backlog items including user stories, requirements, and acceptance criteria.
Ensure work is ready for sprint planning by organizing requirements and clarifying open questions.
Track development progress and surface risks or blockers early.
Monitor product support issues and help triage bugs or operational friction points.
Work with engineering and internal users to clarify issues and assess impact.
Gather feedback from internal users, operations teams, and support channels.
Write clear product documentation including user stories, specifications, and release notes.

1–3 years of experience in product management, business analysis, consulting, operations, or technology roles.
Strong analytical and problem-solving skills.
Clear written and verbal communication.
Ability to structure ambiguous problems and break them into actionable tasks.
Strong organization and attention to detail.
Ability to collaborate effectively with engineering and cross-functional partners.

100% employer-paid medical, dental, and vision insurance for employees, spouses, and dependents.
100% employer-paid life and disability insurance.
Employee funded 401(k) retirement plan.
Flexible vacation policy designed to promote rest, balance, and well-being.
Inclusive, people-first culture guided by values of empathy, excellence, and bold innovation.

SmartBiz

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