Opportunity support and solution shaping
Work alongside Business Development Managers on qualified opportunities to build a clear understanding of customer needs and context
Lead structured discovery to understand what is driving the opportunity, how decisions will be made and what success looks like
Translate customer needs into clear, practical solution approaches across Moodle LMS, Moodle Workplace and Totara
Advise on platform fit and structure based on use case, constraints and scale, proposing practical ways to meet requirements where possible
Spot risks, gaps or misalignment early and deal with them clearly
Design and deliver tailored demonstrations aligned to the customer’s use case and priorities
Work closely with the Consultancy Circle to validate and refine solution approaches
Contribute to tender responses, shaping solution design and technical responses

Expert knowledge of learning platforms, ideally including Moodle LMS, Moodle Workplace and/or Totara
Proven experience in a pre-sales, consultancy or solution-focused role within a B2B environment (minimum 2 years in a relevant role)
Proven experience leading discovery and shaping solution approaches based on customer requirements
Experience delivering tailored demonstrations to a range of audiences

Synergy Learning

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