Summarize and compile reports using our proprietary software
Utilize our proprietary production environment for product fulfillment
Coordinate with our internal Client Experience team to ensure client needs are met
Search property management records
Make multiple phone calls and send emails with requested orders to ensure we meet our client’s deadlines
Examine documents for completeness, accuracy, or conformance to product standards
Use computers to enter, access, or retrieve data
Maintain detailed records, reports, and files
Use library or online Internet research techniques
Data entry
Write business correspondence
Understand Homeowners’ Associations and the Florida Estoppel Statute (training will be provided)
Utilize Adobe Acrobat to compile and edit reports
Maintain productivity and quality KPIs, as assigned based on training milestones
Other duties, as assigned

At least 2 years of work experience, such as customer service or research
High School or equivalent / GED
We are only setup to hire remotely in certain states
FL, TX, AL, TN, NC, GA, IL, MI, ND, VA and the schedule is EST, regardless of location
Extremely preferred to have worked in the title industry and be familiar with terminology such as municipal lien searches, estoppels, surveys, release tracking, etc.
Critical Thinking / problem solving
Excellent time management
Proven technical skills
Excellent and precise data entry and typing skills
Excellent verbal and written communication skills
Proficient in Google, Adobe, and other related computer software
Good organizational skills and attention to detail
Ability to keep the information confidential
Ability to work independently
Friendly and helpful demeanor
Computer Savvy

Multiple health, dental & vision insurance plans to choose from
FREE Employer-Paid Life Insurance, optional voluntary life for spouse, children, family
FREE Employer-Paid STD
Other voluntary options include: LTD, AD&D, Critical Illness, and other supplemental options
Employee Assistance Program
401(k) match program
After successful completion of training and meeting minimum performance standards, there will be monthly bonus potential
Minimum 15 PTO days (prorated based on first year's start date), then more for each year of service
8 paid holidays

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