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Role Overview

Provide Level 2 application and system support for inhouse logistics and manufacturing systems
Monitor, analyze, and resolve incidents in QS and PROD environments
Support systems used on assembly lines to ensure timely and accurate material delivery
Analyze system behavior based on configuration, thresholds, and production signals
Troubleshoot client-server applications running on Linux and Windows environments
Work closely with internal IT teams, production, and logistics stakeholders
Support deployments, configuration changes, and system stability initiatives
Participate in on-call rotation from 16:00, year-round

Requirements

Experience in IT Support Level 2 (application or system support)
Troubleshooting skills in Linux-based server environments
Experience working with databases (Oracle 19c is used on this project)
Understanding of client-server concepts
Fluent German and English (spoken and written)
Experience with Apache Web Server

Tech Stack

Apache
Assembly
Linux
Oracle

Benefits

Professional development opportunities

Hyand Group

Open Positions (1)

Customer Service

IT Support Specialist – 2nd Line