PublicInput develops Software-as-a-Service solutions for government agencies to enhance public communication. They are looking for a Product Operations Manager to lead product development processes and facilitate cross-functional collaboration within the team.

Responsibilities:

Develop cross-functional business processes and manage the tools the product and engineering team uses to increase team effectiveness
Run sprint ceremonies like daily scrum meetings, planning and reviews, and project retrospectives
Facilitate cross-functional discussions
Document sprint and feature release notes
Make data-informed and analysis-based process improvement recommendations to the product and engineering team leadership
Organize tickets in the company’s project management system (DevOps, Asana) to make sure accurate project statuses are available for consumption
Maintain product documentation, including internal stakeholder training materials
Suggest and help gather metrics to be used by business leadership

Requirements:

Bachelor's Degree in Business, Communications, Engineering, or equivalent work experience
2+ years of experience as a product operations manager and/or scrum master and/or customer project manager for a SaaS product
Experience working across cross-functional teams
Experience with Agile Development methodology and testing methodologies
Proficiency in creating and enforcing business processes
Demonstrated ability to balance multiple, competing priorities in a fast-paced environment
Empathetic, creative, and pragmatic Problem Solver
Enjoys analyzing data
Ability to break down high-level projects into smaller tasks
Govtech experience preferred, but not required
Experience with project management, product analytics and AI tools is a plus
AI and new tech Enthusiast

PublicInput

Open Positions (1)

Operations

Product Operations Manager