Role Overview

Solution design & architecture
Conduct comprehensive technical discovery workshops to understand clients' business models, requirements, constraints, and success criteria.
Design holistic e-commerce architectures, including core platform configuration, integrations, custom extensions, and third-party technologies.
Define architecture patterns, data flows, and integration strategies taking into account best practices for scalability, performance, and security.
Evaluate trade-offs between custom development and the platform's standard features.
Implementation support
Serve as the primary technical point of contact during the implementation process and support partners during development, integrations, and go-lives.
Work closely with Sales on go-to-market strategies, project scoping, effort estimation, and risk assessments.
Communicate technical concepts, assumptions, and constraints clearly to technical and non-technical stakeholders at the management level.
Support proofs of concept (PoCs) and technical validations as needed.
Collaboration with partners & delivery teams
Work closely with agencies and system integration partners (SI partners) to validate delivery approaches and ensure architectural alignment.
Review partners' solution designs and implementation plans for compliance with platform standards and best practices.
Provide support during onboarding and in early project phases to ensure smooth customer launches.
Identify and mitigate technical risks early in the project lifecycle.
Platform & ecosystem expertise
Build and maintain a deep understanding of the e-commerce platform, its product roadmap, and relevant ecosystem technologies.
Continuously monitor market trends, new technologies, and evolving architecture patterns.
Relay customer and partner feedback to product and engineering teams to drive continuous platform improvement.

Requirements

Minimum of 7 years of professional experience in e-commerce architecture, solution consulting, or a comparable technical role.
Fluent German and English language skills.
Deep understanding of modern e-commerce architectures and common integration patterns.
Experience designing solutions integrating payment, ERP, PIM, CMS, search, and marketing technologies.
Ability to convey complex technical concepts clearly to technical and non-technical stakeholders.
Strong collaboration skills with sales, delivery, and partner-management teams.
Particularly advantageous: experience with leading e-commerce platforms.
Experience in a partner-driven or agency-based delivery environment.
Experience supporting enterprise customers or clients in the upper mid-market segment.

Tech Stack

Benefits

Open culture, flat hierarchies, and encouragement of initiative.
Permanent employment offering long-term security.
Flexible working hours and options for mobile working and fully remote contracts.
Free choice of work hardware.
Well-structured onboarding with support from a personal "buddy".
Inspiring environment with committed colleagues and a dynamic community.
Diverse opportunities for personal growth and development.
Attractive benefits such as a company pension scheme, health programs, and regular team events.

Shopware

Open Positions (1)

Engineering

Solution Architect