ICBA is seeking a Business Systems Analyst who will work with various stakeholders and subject matter experts to translate business needs into actionable requirements. The role involves identifying problems or opportunities, generating solutions, and documenting findings to optimize processes and improve efficiency.

Responsibilities:

Understand the business domain, processes, and requirements
Understand business processes and objectives, and how they relate to systems and technology
Engage with stakeholders to elicit, analyze, document, and validate requirements for new features or products
Work with external 3rd parties as needed to define API’s, interfaces, business rules and process for interaction with their solutions
Work with development teams to ensure that requirements are understood and testable, and that solutions meet business needs
Help shape product vision and strategy by providing input on market trends, competitive landscape, customer feedback, and user research
Support the technology product owner in maintaining the product backlog, writing user stories, and defining acceptance criteria
Create prototypes and mockups to help visualize proposed solutions
Conduct usability testing to gather feedback on design concepts
Write detailed documentation to support the development and launch of new features
Monitor key metrics after launch to identify areas for improvement
Assist with troubleshooting and root cause analysis when issues arise
Keep up to date with latest industry trends and share knowledge with team members
Proactively identify opportunities to improve process and tools
Perform cost-benefit analysis to justify proposed system changes

Requirements:

Bachelor's degree, preferred or equivalent in business, computer science, or related field
3+ years of experience as a business analyst or product owner, preferably on agile software development projects
3+ years of experience working in financial services, banking, or lending
Experience with developing requirements
Experience in collecting and analyzing data stored in data warehouses
Proven ability to understand and document business processes
Excellent analytical, problem-solving, and decision-making skills
Strong facilitation and communication skills, with the ability to interact effectively with technical and non-technical staff at all levels
Proficient in Microsoft Office Suite and Visio, with working knowledge of Microsoft Azure DevOps or equivalent management tools
Experience with Agile modeling techniques, such as user stories, use cases, activity diagrams, etc
Experience working in an Agile environment using Scrum or Kanban
Familiarity with SQL or other database query languages

ICBA

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Data

BUSINESS SYSTEMS ANALYST