Responsible for management and engineering of infrastructure technologies that may involve virtualization and computer hardware, storage and backups, active directory and messaging or automation and deployments.
Serve as a technology resource for Azure infrastructure and related systems
Provide Tier 3 support for escalated infrastructure issues
Design, deploy, and manage Azure services
Design and implement Azure Landing Zones to establish secure, scalable, and compliant cloud environments aligned with organizational standards
Support Infrastructure as Code (IaC) using tools such as Bicep
Perform and coordinate routine maintenance on responsible systems
Develop and maintain SOP’s and QRG’s for infrastructure tasks and support cross-training with other teams
Creates documentation of overall infrastructure systems architecture (including cloud technology)
Supports the creation of capacity plans and maintaining configuration management
Participate in vendor and solution evaluations as assigned
Uses repeatable best practices in compliance with TMNAS architectural standards and engineering methodology
Implement and support monitoring, alerting, and logging using of cloud resources
Assists with the implementation of best practice security measures to protect corporate data and systems

4+ years of relevant experience required.
Bachelor's degree preferred
Core infrastructure design
Azure foundations and Azure Landing Zone methodologies
Cloud networking such as VPCs, Private Endpoints, NSGs and firewalls
AI technologies such as OpenAI, AI Foundry, Gemini, etc.
Infrastructure automation technologies such as Terraform, VMware Cloud Foundations, Azure Bicep and ARM templates
Backup technologies and overall data recovery methodologies, replication technologies including cloud backup methodologies
Microsoft Active Directory and Entra ID, SAML/OpenID connect, DNS/DHCP and encryption solutions
Monitoring technologies, automation scripting and management, deployment, and system maintenance methodologies
Relevant Certifications: ITIL Intermediate v3 – Service Transition, IT Planning Protection and Optimization, Service Operation, Operational Support and Analysis, Microsoft Certified Solutions Expert (MSCE Server, MCSE Messaging), VMware Certified Professional (VCP), CompTIA Server+, CompTIA Storage+ Powered by SNIA, EMC Storage Administrator (EMCSA), EMC Storage Implementation Engineer (EMCIE), HP ASE Storage Solutions Architect, Cisco Certified Network Professional
Data Center (CCNP – Data Center)

Tokio Marine North America Services

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