Nooks is a startup pioneering Classified Infrastructure-as-a-Service (CIaaS) to enhance national security. The IT Systems Engineer will manage the configuration, security, and maintenance of the Google Workspace environment and corporate network, ensuring compliance with security requirements and providing end-user support.

Responsibilities:

Manage and maintain the company's unclassified corporate network operations, including connectivity and tools
Manage the complete Google Workspace user lifecycle, including creating, suspending, and deprovisioning accounts
Administer and audit API Controls and OAuth scopes to manage third-party applications for corporate data access
Support Google Workspace-related issues, providing advanced troubleshooting and maintaining accurate system documentation
Support the corporate Microsoft Entra environment, troubleshooting issues, general Entra configurations and maintenance, and maintaining accurate system documentation
Ensure interconnectivity across diverse environments including Google, AWS, and on-premise systems
Configure and maintain corporate systems in line with company CMMC (Cybersecurity Maturity Model Certification) compliance goals
Provide end-user support for connectivity, access, software support/deployment, and general IT issues
Procure IT hardware and software in support of the company
Track support requests and trends to improve the user experience
Communicate effectively with all departments and build strong partnerships across teams
Identify, diagnose, and resolve network issues efficiently
Document systems and configurations clearly

Requirements:

6-8 years of experience in IT
Experience managing projects and communicating technical functions to vendors and employees
Proven expertise with Google Workspace Administration Required
Experience with enterprise-level networks and with CMMC compliance
Experience working in a multi-vendor and multi-provider environment and familiarity with integrating different technologies within cloud provider environments
Strong written and verbal communication skills
Demonstrates initiative, identifies areas for improvement, and has confidence in making decisions
U.S. citizenship is required
Additionally technical experience with platforms such as Microsoft Entra, Cisco, VMware/Virtualization, and Windows, strongly preferred
A clearance is preferred but not required

Nooks

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Engineering

IT Systems Engineer