Description

Position would sit in Kokomo, IN

$21-$25/hr

About First Farmers Bank & Trust

First Farmers Bank & Trust has been proudly serving families, farms, and businesses since 1885, building relationships rooted in trust and community. With over 140 years of experience, we’ve grown to become one of the largest community banks in Indiana and Illinois, offering a full range of financial services—from personal and business banking to agricultural lending and mortgage solutions.

Our mission is simple: deliver personalized financial services while fostering strong relationships that help our communities thrive. We believe in combining today’s digital banking convenience with the traditional values of integrity, perseverance, and customer care.

With 37 branches in Indiana and Illinois, we remain deeply committed to the communities we serve. Through initiatives like financial education programs, scholarships, volunteerism, and local partnerships, we invest in what matters most—people.

At First Farmers, we also invest in our employees. We offer competitive benefits, opportunities for professional growth, and a culture that values collaboration and community engagement. When you join our team, you’re not just starting a job—you’re joining a company built on heart and grit.

Job Summary: Facilitates comprehensive training programs across designated areas and subjects, including onboarding for new hires and refresher sessions as required. Delivers teller training in both classroom and branch environments, with an emphasis on advanced teller duties and form procedures. Provides training to Personal Bankers & Retail Management and ensures they are kept informed of any procedural updates. Ensures exemplary customer service by addressing customer and training needs efficiently and professionally. This role demands extensive knowledge of retail banking products, advanced new account procedures, teller operations, compliance, and general banking operations.

Key Responsibilities:

Assist with development and execution of comprehensive training programs for new and existing employees
Conduct training sessions on various banking products, services and sales, and compliance regulations
Provide support to retail branch staff
Assess training needs through surveys, interviews, and consultations with management
Create training materials, including manuals, and visual aids
Monitor and evaluate the effectiveness of training programs and make necessary adjustments
Stay updated on industry trends and best practices to ensure training content is current and relevant
Provide one-on-one coaching and support to employees as needed
Collaborate with department heads to identify and address specific training needs
Attend scheduled career enrichment or continuing education arranged by the Retail Training & Development Coordinator
Other duties as assigned by the Retail Training & Development Coordinator
All other job duties as assigned

* The company reserves the right to modify duties and responsibilities over time as needed.

Requirements

Minimum Qualifications

Must have prior banking experience in a role involving cash handling
Strong knowledge of banking operations, policy and procedure, banking products & services, retail applications, and regulatory requirements
Must have the proven ability to maintain confidentiality in daily operations and interactions with staff and customers

Preferred Qualifications

2-3 years of previous banking, training, or sales experience
Bachelor’s degree in finance, business, education, or a related field
Proficiency in using training software and platforms

Skills

Strong written and verbal communication skills
Excellent presentation, communication, and interpersonal skills
Strong organizational and time management skills
Ability to work independently and as part of a team

Work Environment

Primarily office or branch-based environment with standard business hours. Occasional travel to other branch locations or community events may be required
Daily extended use of banking software, secure digital platforms, and standard office equipment
Repetitive hand and arm movements
Ability to sit or stand for extended periods of time
Ability to lift up to 25 pounds as needed

Benefits Overview: At First Farmers Bank & Trust, we offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

Health & Wellness

Medical Insurance (eligible on date of hire) with options for High Deductible Health Plan (HDHP) and Co-Pay Plan
Vision Coverage
Dental Coverage
Prescription Plan
Wellness Incentive – earn up to $25 per pay period toward premium reduction

Financial Security

Life & Accidental Death & Dismemberment Insurance – 100% employer-paid
Short & Long-Term Disability Insurance – 100% employer-paid
401(k) Plan
Profit Sharing Stock Option
Health Savings Account (HSA) contributions for HDHP participants

Paid Time Off

Vacation time
Sick Time
Personal Day
11 Paid Holidays
Paid Bereavement

Additional Benefits

Paid time to volunteer (when representing FFBT and supervisor approved)
Voluntary Donated PTO Program
Employee Assistance Program
Travel Assistance Program
Educational Assistance Program
Corporate Discounts
Employee Referral Program
Stock Purchase Loan Option
Retirement Plan Counseling
Wellness Program
Gym Reimbursement
Employee Quarterly Recognition Program
AFLAC supplemental benefits
Cincinnati Life supplemental coverage
Family Medical Leave
Paid Bereavement Leave
Maternity Leave Policy

First Farmers Bank & Trust

Open Positions (1)

Management

Retail Training Specialist